The Zen of Community

As a follow up to my "inspiration vs. perspiration" post, I've written an article at linux.com entitled "The Zen of Community."

The point of the article is that the key to building a vibrant community is not focusing on the end product, but rather a few qualitative, squishy things, such as emotional attachment and mutually beneficial relationships. An inspired community is a by-product of that.

Read the full article.

Inspiration vs. Perspiration

(this was initially posted on the blog On CollabNet)

I recently had the pleasure of attending the Evans Data Developer Relations Conference in San Jose, and it gave me the opportunity to listen to 2 very contrasting approaches to what amounted to the same thing: university outreach. On one side was Jean Elliott, discussing how Sun was going to approach (reach? eclipse? fall just short of?) 900,000 university program members by this summer. In that session, she discussed the various ways Sun had put themselves in that position - it was a tour de force of grassroots outreach featuring open source communities that target life-long academics and students. On the other side was Bruce Carney from Nokia, who delved into a myriad of metrics and measurables in an attempt to define success and track how far along they were towards reaching it. During this session, an inch-thick booklet of tiny font statistics was passed around the room.

It was grassroots outreach vs. statistical analysis. Really, it was inspiration vs. perspiration. Of course, this is not to say that Sun doesn't expend significant energy planning these programs and measuring their success, or that Nokia doesn't engage at a grassroots level, but it was clear which parts each company emphasized, and I started to think about the role of inspiration in online communities.

It comes down to the age-old question, "Why does anyone participate in your community?" There's nothing to force someone to come to any community or make them stick around. Ultimately, someone sticks around because it's in their own self-interest to do so, but there's something "squishy" about how community members self-select, and I can't honestly say that it's 100% about the product or technology that forms the basis of the community. In fact, I'm pretty sure that in addition to a community's core offering, there's an element of culture or "soft" product, if you will. If you run a community and want to engage with your community, how much have you invested in your soft product?

This post introduces the series, which I'll continue for a few days. Tomorrow, I'll continue with a post about "zen and the art of community development" - it's about the engagement, not the direct ROI. It's about the conversation, not simply providing an answer.

Telecom Overhaul, Part 2 - Now with Sarah Lacy

Listening to this morning's Forum program on KQED (highly recommended, by the way) the subject was about what constitutes "infrastructure" in the 21st century and how an Obama presidency would align his infrastructure priorities. There was discussion of the traditional pieces of infrastructure, ie. roads and bridges, and then there was plenty of discussion on 21st century infrastructure, ie. telecom. The main question is, how much in the way of financial resources to we devote to this newfangled telecom stuff? As I've argued previously, a lot.

At this time, I will attempt to channel Nick Carr:

1. the "big switch" to universal electricity brought about new business models that weren't possible previously
2. a similar phenomenon would accompany a shift to ubiquitous, "always-on" broadband that penetrated every sector of the country.

And switching back to my usual themes:

1. the original "big switch" required a metric crap load of government investment and resources
2. so would the 21st century equivalent
3. lots of companies would form around these new initiatives and grow, generating wealth for a new middle class

Look, it's not complicated - if we want a 21st century economy that allows us to maintain our global technology edge, we need this. Cheap, plentiful broadband in the form of end-to-end fiber optic cable as well as new wimax technologies would allow companies to form as cloud services, as well as companies in traditional markets looking to gain an edge by making use of the new cloud services and service providers. It's a win-win for everyone.

As a footnote, I'll point out that Sarah Lacy was most disappointing when interviewed on Forum. She apparently reduced these initiatives down to working in coffee shops and giving poor kids access to broadband. Not that I mind either of these, of course, but she misses the larger point - this sort of large-scale investment by the federal government would inject a great deal of energy into our present and future economic growth. Our economy right now absolutely relies on a strong IT component, and it only makes sense that future economic growth hinges on our IT investment.

Boo, Sarah - it's the economy, stupid.

Building Vibrant Open Source Communities

This is a presentation I gave in March with Fabrizio from Funambol... with a few changes to reflect new observations since then :)

Building Vibrant Open Source Communities

View SlideShare presentation or Upload your own. (tags: opensource community)

It's the Infrastructure, Stupid

(or how I learned to stop worrying and love socialism)

As we prepare for the beginning of a new presidency and an ascendant Democratic party, my thoughts have turned recently to governance and what lessons we can draw from the Open Source phenomenon (I refuse to call it a movement).

Infrastructure wants to be free

In the world of open source software, it became quite clear that matters of computing infrastructure, particularly operating systems, were easy pickings for open source processes. The reason for this is that no one wants to pay a premium for items that are taken for granted as the cost of doing business. And with the success of multiple open source projects, you no longer have to pay a premium for software that does the basics. The result is that there were plenty of reasons for a critical mass of people to get involved in the creation of these infrastructure items, ie. Linux, Apache, MySQL, et al. Because of this, you no longer find software companies looking to create proprietary versions of the above and charge a premium.

The success of the open source projects makes that business model obsolete. Instead, what the smarter companies have done is use these infrastructure components as the basis for the pieces that they build – which they can then charge a premium for. As a result, innovation happens because these companies are no longer saddled with the cost of creating infrastructure and can, instead, focus on the innovative pieces they wish to create. By bringing down the cost of innovation, it means that are free to do more of it and advance their field more than they would have otherwise. Whether the company in question is conducting scientific research, running a health care institution, writing software, or providing computing services for clients, all of these benefit from the mass availability of cheap, reliable open source infrastructure. Open source software is the great enabler of innovation in many fields, including, but not limited to, software. This is a direct result of the socialization of software costs.

While open source software is largely free of charge, there is a cost of paying engineers to write it. The big dirty secret about open source software is that many engineers who spend time writing and managing open source projects are paid to do so, whether they work for an independent software vendor, an IT department within a large company, a government agency, a scientific organization, or a non-profit. These institutions do this because of the economic benefits of participating – by distributing the costs around a large block of seemingly unrelated organizations, they all benefit by being able to use freely available open source software, relying on its low cost in order to run their operations more effeciently and economically. The myth of open source is that it's all written by kids in a basement or college students with nothing better to do with their time. Nothing could be further from the truth. There is a real economic benefit to participating in open source projects, and the smarter organizations view it as necessary overhead, because it sure beats the alternative of paying premium prices.

Example 1: Healthcare

When applying the lessons from open source infrastructure to the inner workings of government, one thing becomes clear – our infrastructure costs are way too high. One obvious example is health care. Our businesses are saddled with the rising cost of healthcare, which puts a damper on their ability to compete in a global marketplace. The reason businesses have to face this challenge is that, at least historically, Americans have resisted the idea of socialized medicine, refusing to pay the taxes required for such a system. The open source approach would be for the costs of medical care to be socialized and available to everyone at a nominal cost. The societal and economic benefits of such a system are readily apparent, for not only would more people be able to afford health care, but our businesses would be free to spend their dollars formerly reserved for employee health care on innovation. It would seem, then, that the traditional argument against socialism, that of preventing innovation, is turned on its head. Instead of socialized health care being an obstacle to innovation, it is a catalyst for more innovation.

Example 2: Telecommunications

Now let's consider the issue of our telecommunications providers and why fundamental reform is necessary to repair the economy. I will use as an example our subsidies for roads and highways. We don't expect to pay tolls for most of our roads. We expect our roads to be available, relatively free of problems, and a cheap way to get from point A to point B. The benefits of this are obvious – by subsidizing our highway system, the cost of transporting goods is significantly reduced, thereby freeing up capital that would otherwise be spent building roads and bridges. A similar tactic would yield similar results with telecommunications.

The state of our national telecom infrastructure is hardly becoming of an industrialized country, particularly the world's largest economy. By not pushing our telecom capabilities to at least match the levels of Korea, Japan, and several other industrialized nations, we are missing many opportunities to bolster our struggling economy and reestablish ourselves as a global technology leader. I call this, the “infrastructure gap.” Imagine a federal program to lead a nationwide effort to construct fiber optic cable plus all the necessary infrastructure pieces to reach every municipality, in the same way that electricity grids were constructed. What would that do to the price of bandwidth? Now consider how much our modern economy relies on the fast, efficient transfer of bits around the globe – let's face it, as a culture we're completely dependent on bits and bytes delivered via telecommunications infrastructure.

Socializing the cost of telecom infrastructure will have 2 clear benefits: there will be greater bandwidth available in places where it currently doesn't exist or is prohibitively expensive. Furthermore, with the drastically reduced cost of telecommunications services, businesses will have more capital available to invest. Given the recent developments around cloud computing, imagine the possibilities with cheaper, ubiquitous bandwidth. This would fuel a boom of more services delivered via the cloud in ways that aren't possible now, with 2 clear beneficiaries: entrepreneurs rushing to provide services via the cloud as well as entrepreneurs who build new business that take advantage of those cloud services. The latter would be able to make money off of services that cannot currently be efficiently automated.

With the Obama administration and the continued global economic crisis, there has been talk of a *new* new deal. Drawing from what we know about the proliferation of open source software, the new new deal should focus on programs to eliminate the infrastructure gap. Let's start with telecommunications - establish a nationwide effort to push our telecom infrastructure into the 21^st century. Doing so will lead to a boom in new startups taking advantage of this technology and showing the way forward to future economic success.

Reiser Case Proves Geeks No Different from Others

I, and many others, have long considered geeks to be quite different from the general populace. One of the ways this manifests itself, or so I thought, was in our ability to look at a situation objectively and divorce ourselves from pesky human emotions. I call this "geek exceptionalism" - that some things which apply to others simply don't apply to us. We laughed at many a convicted felon's family and friends who defended said convict's innocence because, in our view, they simply weren't able to look at the situation from a distance. We, or at least *I*, knew that I wouldn't make that same mistake.

Unfortunately, the Reiser case has brought to the fore the fact that, at least in some ways, we're really just like all the other numbskull humans on the planet, subject to the same emotions and biased points-of-view as everyone else. It's painful to conclude that we're really not all that exceptional, but as I recall those of us who defended Reiser and accused the jury of convicting someone without the necessary evidence, my main takeaway is that we really cannot place a higher value on our judgment over anyone else's. Speaking only for myself, I didn't think it was possible for someone as nerdy as Hans to harm anyone. The few times I met Hans, "prone to physical violence" was not a characteristic that came to mind.

With the apparent location and retrieval of Nina Reiser's remains, mine and many others fears have been confirmed: Nina was in fact murdered, and it was at the hands of Hans. So whenever we need to make a judgment about something to which we have a personal attachment, we would do well to take into account the opinions of those who can truly provide an independent, unbiased point-of-view... even if they're not a geek :)

Today, my thoughts go out to Nina's children and other family members. May they find health and happiness in the future.

Lug Radio Live; New BytesFree.org Position Paper

I’m happy to announce that BytesFree.org will be represented at its first event, Lug Radio Live, which will be held at the Metreon in San Francisco on April 12th and 13th. Several of us have been working on the challenge of gettings things going organizationally, and appearing at an honest-to-goodness event looks to be a tangibly rewarding experience.

We will have a table at the expo. Also, Ilan and I will be speaking on Sunday at 3pm.

If you’d like to come by and say hello, or if you’re interested in helping out, please do let us know.

In getting ready for Lug Radio Live, we've had to refresh the site material to reflect some of the changes we've made organizationally, including a new mission statement:

• About BytesFree.org
• BytesFree.org Position Paper

Note: BytesFree.org is a group of concerned citizens currently in the process of incorporating as a non-profit in the state of California.